Click here for a free
subscription to
The Shepard Letter.

Shep's short monthly
newsletter includes articles,
business tips and more.

Subscribe now!
         Knowledge Products

To help you build loyal relationships in your
      professional and personal life!

This is a complete list of our products.  Just click on
the product and you will be taken to a page with more
information.

Please call us for quantity discounts.

Please contact us for shipping prices of foreign orders.

Thank you for shopping with us!



Customer Service Products by Shep Hyken

Moments of Magic (paperback book and e-book)
Moments of Magic Audio CD's - Parts 1 & 2
Moments of Magic 101 Video CD
"Only the Best" Books on Service, Success and Leadership
Service: Creating Moments of Magic Video Learning System
The Loyal Customer (paperback book and e-book)
Weekly Business Insight Series

Behavioral Style Products

PeopleSmart (e-book)
Platinum Rule (e-book)
Platinum Rule Workbook (e-workbook)
Non-Verbal Communication (e-report)
Interpersonal Communication (e-report)
Resolving Conflict (e-report)
Power of Listening (e-workbook)
Knowledge
Products


Take Behavioral
Assessments
(Profile My Style Home Page)



Meet Shep Hyken
(Shep Hyken's Home Page)


Contact Shep
Shep Hyken, CSP
Shepard Presentations, LLC
711 Old Ballas Rd., Suite 215
St. Louis, MO 63141
(314)692-2200 || Fax: (314)692-2222
shep@hyken.com  ||  http://www.hyken.com

Copyright ©2003 by Shep Hyken, CSP and Shepard Presentations, LLC