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Knowledge Products
Behavioral Style Products

All of these are e-Books (or e-Reports or
e-Workbooks) in PDF Format.  Once
purchased you will immediately be sent
a link that will allow you to download the
PDF file.


PeopleSmart e-Book
(PDF Version)
PeopleSmart gives you the tools to get what you
want in various work situations and equips you with
the power and knowledge to cash in on these
insights through more positive and productive
exchanges with others. You can realistically take
charge of improving all your work relationships and
this book shows how.
Click here to get more information.
294 page e-Book in PDF format
(
Add to Cart)....................................$ 9.97


The Platinum Rule e-Book
(PDF Version)
Many already consider The Platinum Rule one of
the top five books on relationships of all time. Here,
Dr. Tony Alessandra shares his discoveries and
reveals easy to use strategies for getting along with
anyone - anytime. Dr. Tony spent over thirty years
researching how people want to be treated and
why. He has taken a very complex subject and
made it both easy to learn and easy to remember.
Now you can use his findings to get along with
anybody and get what you want.
Click here to get more information.
163 page e-Book in PDF format
(
Add to Cart)....................................$ 9.97


The Platinum Rule e-Workbook
(PDF Version)
Discover which style seeks power and which one
wants results. Who loves consistency and who
fears change. This knowledge shows you how to
sell your ideas and win people over. Use
The
Platinum Rule
workbook to put yourself and your
projects in the best position to win.
Click here to get more information.
66 page e-Workbook in PDF format
(
Add to Cart)....................................$ 9.97


Non-Verbal Communication e-Report
PDF Version
This 21-page E-report will help you understand how
to create a powerful nonverbal message that will
support your verbal content. You will learn how to
interpret and use body language to deliver the
message you intend and how to project a vocal
quality that matches your message.
Click here to get more information.
21 page e-Report in PDF format
(
Add to Cart)....................................$ 7.97


Interpersonal Communication e-Report
PDF Version
This 36-page E-report will teach you the essential
skills needed to make sure you accurately and
effectively receive the messages sent to you and
that the messages you send are accurately
received through the fine art of asking questions,
active listening skills, and effective feedback
techniques.
Click here to get more information.
36 page e-Report in PDF format  
(
Add to Cart)...................................$ 8.97

Resolving Conflict e-Report
PDF Version
This 23-page E-report will help you identify the
sources of conflict and understand how to
encourage healthy disagreement without spiraling
down into a negative conflict. It will also give you
tools that will help you break out of a conflict routine
once it has begun.
Click here to get more information.
23 page e-Report in PDF format  
(
Add to Cart)...................................$ 7.97

Power of Listening e-Workbook
PDF Version
The difference between "hearing" and "listening" is
huge, because listening is a skill that has to be
learned, practiced and developed over time. When
you finish this 66-page Power of Listening
workbook, you'll have every tool you ever need to
double your listening skills in only a few short weeks.
Click here to get more information.
66 page e-Workbook in PDF format  
(
Add to Cart)...................................$ 9.97
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Contact Shep
Shep Hyken, CSP
Shepard Presentations, LLC
711 Old Ballas Rd., Suite 215
St. Louis, MO 63141
(314)692-2200 || Fax: (314)692-2222
shep@hyken.com  ||  http://www.hyken.com

Copyright ©2003 by Shep Hyken, CSP and Shepard Presentations, LLC