| Shep Hyken Customer Service Speaker |
| New customer service articles every month! Click here! |
iPhone App
If you own an iPhone or iPod Touch, you may want to consider three
apps that I’ve made available to clients and friends (at no charge). The
Shep Hyken App has articles, videos and more. The Cult of the
Customer and Moments of Magic® apps are extreme “Cliff Notes”
versions of two of my books. Just go to the app store and search for
them by their names.
For those who don't have an iPhone...
For those that don't have the iPhone or iTouch, don't worry. Here is
something for you. Below are links to much of the content on the Shep
Hyken App. I hope you can use this information and share it with your
colleagues, friends, etc.
Articles
Click here and Shep will e-mail PDF that includes over 100 articles.
Videos
Here are some of the videos Shep has posted on YouTube. They include
his famous cab driver story, several video tips from his books and articles,
and even a card trick that Shep does at the end of some of his speeches.
Shep's tells his famous cab driver story.
Shep introduces "The Cult of the Customer."
Shep closes his speech with a card trick.
Shep shares a tip: Starting Over.
Shep shares a tip: Creating Confidence.
Products
Shep has created a very special offer for the people who have
downloaded his app - or cared enough to come to this website page. He
has bundled several products together and is offering them to you at less
than half price. They include The Cult of the Customer (book),
Moments of Magic (book), The Loyal Customer (book), Moments of
Magic 101 (DVD) and a one year special subscription to Shep's Weekly
Insights. The retail value is just over $132. The special price is $50.00.
This is not available through Shep's regular Knowledge Products page, so
take advantage of it here. Please click here for the product special.
Shep's Schedule
Want to know where Shep will be? Perhaps you want to meet with Shep
to discuss an upcoming conference or special project. Or maybe you
want to book Shep while he is in your area (Saves you Money!)
Please click here to see his schedule.
Shep Hyken, CSP, CPAE
Shepard Presentations, LLC
711 Old Ballas Rd., Suite 215
St. Louis, MO 63141
(314)692-2200 || Fax: (314)692-2222
shep@hyken.com || http://www.hyken.com
Copyright ©1998-2009 by Shep Hyken, CSP, CPAE and Shepard Presentations, LLC
Home Client Meeting Tools Behavioral Assessments Client Testimonials Fees
Knowledge Products Other Resources Read Shep's Articles Shepard Letter Articles Site Map
Some of Shep's Clients Speaking Topics The Customer Focus Watch a Preview Video
Who Is Shep Hyken
More On Shep Hyken...
Shep Hyken, CSP, CPAE is a customer service and customer experience
speaker and expert. He is also the creator of The Customer Focus™ program.
This is a customer service training program that helps companies develop a
customer service culture, creates loyal customers and creates a better
environment for employees (internal customer service). For more information
on The Customer Focus™ program, please click here. (www.
TheCustomerFocus.com)
If you own an iPhone or iPod Touch, you may want to consider three
apps that I’ve made available to clients and friends (at no charge). The
Shep Hyken App has articles, videos and more. The Cult of the
Customer and Moments of Magic® apps are extreme “Cliff Notes”
versions of two of my books. Just go to the app store and search for
them by their names.
For those who don't have an iPhone...
For those that don't have the iPhone or iTouch, don't worry. Here is
something for you. Below are links to much of the content on the Shep
Hyken App. I hope you can use this information and share it with your
colleagues, friends, etc.
Articles
Click here and Shep will e-mail PDF that includes over 100 articles.
Videos
Here are some of the videos Shep has posted on YouTube. They include
his famous cab driver story, several video tips from his books and articles,
and even a card trick that Shep does at the end of some of his speeches.
Shep's tells his famous cab driver story.
Shep introduces "The Cult of the Customer."
Shep closes his speech with a card trick.
Shep shares a tip: Starting Over.
Shep shares a tip: Creating Confidence.
Products
Shep has created a very special offer for the people who have
downloaded his app - or cared enough to come to this website page. He
has bundled several products together and is offering them to you at less
than half price. They include The Cult of the Customer (book),
Moments of Magic (book), The Loyal Customer (book), Moments of
Magic 101 (DVD) and a one year special subscription to Shep's Weekly
Insights. The retail value is just over $132. The special price is $50.00.
This is not available through Shep's regular Knowledge Products page, so
take advantage of it here. Please click here for the product special.
Shep's Schedule
Want to know where Shep will be? Perhaps you want to meet with Shep
to discuss an upcoming conference or special project. Or maybe you
want to book Shep while he is in your area (Saves you Money!)
Please click here to see his schedule.
Shep Hyken, CSP, CPAE
Shepard Presentations, LLC
711 Old Ballas Rd., Suite 215
St. Louis, MO 63141
(314)692-2200 || Fax: (314)692-2222
shep@hyken.com || http://www.hyken.com
Copyright ©1998-2009 by Shep Hyken, CSP, CPAE and Shepard Presentations, LLC
Home Client Meeting Tools Behavioral Assessments Client Testimonials Fees
Knowledge Products Other Resources Read Shep's Articles Shepard Letter Articles Site Map
Some of Shep's Clients Speaking Topics The Customer Focus Watch a Preview Video
Who Is Shep Hyken
More On Shep Hyken...
Shep Hyken, CSP, CPAE is a customer service and customer experience
speaker and expert. He is also the creator of The Customer Focus™ program.
This is a customer service training program that helps companies develop a
customer service culture, creates loyal customers and creates a better
environment for employees (internal customer service). For more information
on The Customer Focus™ program, please click here. (www.
TheCustomerFocus.com)
| Shep Hyken: Customer Service Speaker and Expert. Providing programs on amazing customer service, customer loyalty, internal service and more. |
| A Customer Service Culture |
| A Customer Loyalty Mindset |
| Click here for a free subscription to The Shepard Letter. Shep's short monthly newsletter includes articles, business tips and more. Subscribe now! |