| Shep Hyken Customer Service Speaker |
| New customer service articles every month! Click here! |
Who is Shep Hyken
Shep Hyken, CSP, CPAE is a speaker and best selling author who works
with companies and organizations who want to build loyal relationships
with their customers and employees. His articles have been read in
hundreds of publications, and he is the author of Moments of Magic, The
Loyal Customer and the Wall Street Journal best-seller, The Cult of the
Customer. He is also the creator of The Customer Focus program which
helps clients develop a customer service culture and loyalty mindset.
In 1983 Shep founded Shepard Presentations and since then has worked
with hundreds of clients ranging from Fortune 100 size organizations to
companies with less than 50 employees. Some of his clients include
American Airlines, AAA Anheuser-Busch, AT&T, AETNA, Abbot
Laboratories, American Express - and that's just a few of the A's!
Shep Hyken's most requested programs focus on customer service,
customer loyalty, internal service, customer relations and a motivational
program titled "You Are The Magic!" He is known for his high energy
presentations which combine important information with entertainment
(humor and magic) to create exciting programs for his audiences.
(CPAE, or the Council of Peers Award for Excellence, is the National
Speakers Association’s Speaker Hall of Fame award for lifetime
achievement in the area platform/speaking excellence. CSP is the
international designation for Certified Speaking Professionals and is
awarded to individuals for certain achievements and education in the
speaking profession.)
Email us or call the number below to talk about how Shep can fit into your
next program!
Shep Hyken, CSP, CPAE
Shepard Presentations, LLC
711 Old Ballas Rd., Suite 215
St. Louis, MO 63141
(314)692-2200 || Fax: (314)692-2222
shep@hyken.com || http://www.hyken.com
Copyright ©1998-2009 by Shep Hyken, CSP, CPAE and Shepard Presentations, LLC
Home Client Meeting Tools Behavioral Assessments Client Testimonials Fees
Knowledge Products Other Resources Read Shep's Articles Shepard Letter Articles Site Map
Some of Shep's Clients Speaking Topics The Customer Focus Watch a Preview Video
Who Is Shep Hyken
More On Shep Hyken...
Shep Hyken, CSP, CPAE is a customer service and customer experience
speaker and expert. He is also the creator of The Customer Focus™ program.
This is a customer service training program that helps companies develop a
customer service culture, creates loyal customers and creates a better
environment for employees (internal customer service). For more information
on The Customer Focus™ program, please click here. (www.
TheCustomerFocus.com)
Shep Hyken, CSP, CPAE is a speaker and best selling author who works
with companies and organizations who want to build loyal relationships
with their customers and employees. His articles have been read in
hundreds of publications, and he is the author of Moments of Magic, The
Loyal Customer and the Wall Street Journal best-seller, The Cult of the
Customer. He is also the creator of The Customer Focus program which
helps clients develop a customer service culture and loyalty mindset.
In 1983 Shep founded Shepard Presentations and since then has worked
with hundreds of clients ranging from Fortune 100 size organizations to
companies with less than 50 employees. Some of his clients include
American Airlines, AAA Anheuser-Busch, AT&T, AETNA, Abbot
Laboratories, American Express - and that's just a few of the A's!
Shep Hyken's most requested programs focus on customer service,
customer loyalty, internal service, customer relations and a motivational
program titled "You Are The Magic!" He is known for his high energy
presentations which combine important information with entertainment
(humor and magic) to create exciting programs for his audiences.
(CPAE, or the Council of Peers Award for Excellence, is the National
Speakers Association’s Speaker Hall of Fame award for lifetime
achievement in the area platform/speaking excellence. CSP is the
international designation for Certified Speaking Professionals and is
awarded to individuals for certain achievements and education in the
speaking profession.)
Email us or call the number below to talk about how Shep can fit into your
next program!
Shep Hyken, CSP, CPAE
Shepard Presentations, LLC
711 Old Ballas Rd., Suite 215
St. Louis, MO 63141
(314)692-2200 || Fax: (314)692-2222
shep@hyken.com || http://www.hyken.com
Copyright ©1998-2009 by Shep Hyken, CSP, CPAE and Shepard Presentations, LLC
Home Client Meeting Tools Behavioral Assessments Client Testimonials Fees
Knowledge Products Other Resources Read Shep's Articles Shepard Letter Articles Site Map
Some of Shep's Clients Speaking Topics The Customer Focus Watch a Preview Video
Who Is Shep Hyken
More On Shep Hyken...
Shep Hyken, CSP, CPAE is a customer service and customer experience
speaker and expert. He is also the creator of The Customer Focus™ program.
This is a customer service training program that helps companies develop a
customer service culture, creates loyal customers and creates a better
environment for employees (internal customer service). For more information
on The Customer Focus™ program, please click here. (www.
TheCustomerFocus.com)
| Shep Hyken: Customer Service Speaker and Expert. Providing programs on amazing customer service, customer loyalty, internal service and more. |
| A Customer Service Culture |
| A Customer Loyalty Mindset |
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