Contact us for special pricing (deep discounts) on books and other products when you book Shep to speak. |
| Shep Hyken Customer Service Speaker |
Client Meeting Tools
Also Known As "Items of Importance"
(They must be important. Clients always ask for them!)
Just click on the links below to get printable versions of Shep's
introduction, A/V requirements, questionnaire and more.
Introduction, A/V Requirements and Bio - PDF Version
This introduction is short and to the point.
We believe that if the guy is good, let's get on with it!
Shep's A/V needs are minimal - no fancy set-ups.
The official (somewhat boring) bio has a short description
of Shep's background, clients and more. Do not confuse this
with the introduction.
Pre-Program Questionnaire (Audience Impact Maximzer)
This is how Shep starts to customize his programs. It is a valuable
aid in helping him learn about about the audience and understand
your goals for the presentation.
Fee Schedule (For Speaking Programs)
So, what does Shep cost? This is a basic fee schedule.
Shep Hyken, CSP, CPAE
Shepard Presentations, LLC
711 Old Ballas Rd., Suite 215
St. Louis, MO 63141
(314)692-2200 || Fax: (314)692-2222
shep@hyken.com || http://www.hyken.com
Copyright ©1998-2009 by Shep Hyken, CSP, CPAE and Shepard Presentations, LLC
Home Client Meeting Tools Behavioral Assessments Client Testimonials Fees
Knowledge Products Other Resources Read Shep's Articles Shepard Letter Articles Site
Map Some of Shep's Clients Speaking Topics The Customer Focus Watch a Preview
Video Who Is Shep Hyken
More On Shep Hyken...
Shep Hyken, CSP, CPAE is a customer service and customer experience
speaker and expert. He is also the creator of The Customer Focus™
program. This is a customer service training program that helps
companies develop a customer service culture, creates loyal customers
and creates a better environment for employees (internal customer
service). For more information on The Customer Focus™ program,
please click here. (www.TheCustomerFocus.com)
Also Known As "Items of Importance"
(They must be important. Clients always ask for them!)
Just click on the links below to get printable versions of Shep's
introduction, A/V requirements, questionnaire and more.
Introduction, A/V Requirements and Bio - PDF Version
This introduction is short and to the point.
We believe that if the guy is good, let's get on with it!
Shep's A/V needs are minimal - no fancy set-ups.
The official (somewhat boring) bio has a short description
of Shep's background, clients and more. Do not confuse this
with the introduction.
Pre-Program Questionnaire (Audience Impact Maximzer)
This is how Shep starts to customize his programs. It is a valuable
aid in helping him learn about about the audience and understand
your goals for the presentation.
Fee Schedule (For Speaking Programs)
So, what does Shep cost? This is a basic fee schedule.
Shep Hyken, CSP, CPAE
Shepard Presentations, LLC
711 Old Ballas Rd., Suite 215
St. Louis, MO 63141
(314)692-2200 || Fax: (314)692-2222
shep@hyken.com || http://www.hyken.com
Copyright ©1998-2009 by Shep Hyken, CSP, CPAE and Shepard Presentations, LLC
Home Client Meeting Tools Behavioral Assessments Client Testimonials Fees
Knowledge Products Other Resources Read Shep's Articles Shepard Letter Articles Site
Map Some of Shep's Clients Speaking Topics The Customer Focus Watch a Preview
Video Who Is Shep Hyken
More On Shep Hyken...
Shep Hyken, CSP, CPAE is a customer service and customer experience
speaker and expert. He is also the creator of The Customer Focus™
program. This is a customer service training program that helps
companies develop a customer service culture, creates loyal customers
and creates a better environment for employees (internal customer
service). For more information on The Customer Focus™ program,
please click here. (www.TheCustomerFocus.com)
Home Who is Shep Hyken Speaking Topics Some of Shep's Clients The Customer Focus Training Program Read Shep's Articles For Clients and Meeting Planners Watch a Preview Video Knowledge Products Contact Shep ___________________ JPEG Photo for your use. |
| Shep Hyken: Customer Service Speaker and Expert. Providing programs on amazing customer service, customer loyalty, internal service and more. |
| A Customer Service Culture |
| A Customer Loyalty Mindset |
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