Shep Hyken
P r o f e s s i o n a l   S p e a k e r
Click here for a free
subscription to
The Shepard Letter.

Shep's short monthly newsletter
includes articles, business tips
and more.

Subscribe now!
Some Clients Include
(Click here to read client testimonials.)
AAA
Abbott Labs
Aetna
Agrium
Agricultural Retailers Association
AGT Yellow Pages
AIG
Air Conditioner Contractors of
America
American Airlines
American Express
American Gas Association
American Red Cross
American Association Industrial
Management
American Institute of CPA's
American Society of Association
Executives
Anheuser-Busch
Applebee's International
Apple South
ARA
Arizona Carpet
Arizona CPA's
Arkansas Oil Marketers
Arkansas Quality Council
Association of Specialists in
Cleaning and Restoration
Associated Spring
Association of Meeting
Professionals
Associated Wholesale Grocers
Avis
Beauty and Barber Supply
Institute
Bell Atlantic
Bellcore
Boyd Brothers Transportation
Bowling Proprietors
Burdick
Busch Creative Services
Campbell-Taggert
Carolinas Tennessee Building
Material Association
Caterpillar
Cellular One
CFI
Circle K Convenience Stores
Citation Computer
Clarke American
Coastal Mart
Color Art
Coldwell Banker
Colorado Cattle Feeders
Association
Colorado Corn Growers
Association
Concord Construction
Commonwealth Edison
Continental Baking
Continuus Software
Correctional Medical Systems
Country General Stores
Country Mark Co-op
Cracker Barrel
Dain Bosworth
Dean Witter
Deluxe Financial Services, Inc.
Demand Management Association
Dial Corporation
ED TEL Directory
Edison Electric Institute
Edward Jones
Enterprise Rent-A-Car
Erb Equipment
First Photo
Fleming Foods
Floyd Wild Trucking
Florida Grocers Association
Food Industry Association
Executives
Georgia Foreign Trades
Conference
Georgia Oilmen's Association
General Electric
General Motors
Gillette
GTE
Hayworth Company
Health Services Corp. of America
Hertz
Holiday Inn
Homestar
Hooters
Host-Marriott
Hyatt
IBM
IDS
In-N-Out Burgers
Interlock Pharmacy Systems
Interstate Hotels
Iowa Grocers
Keeneland Racetrack
J.L. Kellogg Graduate School
Kentuckiana Quality Conference
KPMG
Kraft Foods
Krueger International
KV PharmaceuticalsLeague of IBM
Credit Unions  
Leisure Systems
Lotus
Lumbermen's Merchandising
Corporation
Mallinckrodt
Marathon Oil
Maritz
Marriott Hotels
Mark Twain Banks
McDonnell Douglas
McDonnell Information Systems
McLane Company
Medco Behavioral Care
Medical Facilities of America
Meeks Lumber Supply
Merico
Meeting Professionals International
Missouri Association of Realtors
Mississippi Valley Equipment
Association
Missouri Assoc. of Plumbing,
Heating, and Cooling Contractors
Missouri Restaurant  Association
Modern Beauty Supply
Monsanto
Monsanto Wear-Dated Carpet
National Association of Chain Drug
Stores
National Association of Retail Druggists
National Association of Screw Machine
Products Association
National Association of  Service
Merchandisers
National Coil Coaters
National Exchange Club
National Limousine Association
National Speakers Association
Nature's Way
Nationwide Insurance
Nebraska Oil Marketers
Nevada Bell
Newlife
Norwest Bank
New York State Food Merchants
Oakwood
Ohio Grocers Association
Okidata
Omnicare
Oregon Food Industry
Outback Steakhouse
PPG
Pass Pets
Pasta House Restaurants
Paramount Headwear, Inc.
Particle Dynamics
Peerless Chain
Pennsylvania Blue Cross Blue Shield
Pet Industry Distributors Association
Piggly Wiggly
Pittsburgh Pipe
Pressure Sensitive Tape Council
Professional Business Schools
Professional Conference Managers
Association
Quad Cities Peterbuilt
Quality ChekD Dairy Products
Quincy Compressor
Sandoz
Ruppert Landscaping
St. Louis Community College
St. Joseph Hospital
Scott Air Force Base
Shell Oil
Shell Pipeline
Sirloin Stockade
Skywest
Spectrum Healthcare Services
Smith-Bucklin
Southland Corporation
Standard Oil
Steelcase
Super 8 Motels
Super Value
Tempe Decorator Center
Texas Food Industry
Tennessee Grocers
Tennessee Petroleum Marketers
Thompson & Formby
Thulman Eastern
Transamerica Insurance
United Industries Corporation
U.S. Army Corps of Engineers
U.S. Technologies
US West Direct
Wainwright Industries
Wehrenberg Theatres
West One Bank
Westwood Country Club
World Presidents' Organization
Winn-Dixie
Young Entrepreneurs' Organization
Young Presidents' Organization
Yellow Pages Publishers Association
And many more!
Home

Who is Shep Hyken

Speaking Topics

Some of Shep's Clients

The Customer Focus

Behavioral Assessments

Read Shep's Articles

For Clients and Meeting
Planners

Watch a Preview Video

Knowledge Products

Contact Shep
Shep Hyken, CSP
Shepard Presentations, LLC
711 Old Ballas Rd., Suite 215
St. Louis, MO 63141
(314)692-2200 || Fax: (314)692-2222
shep@hyken.com  ||  http://www.hyken.com

Copyright ©2003 by Shep Hyken, CSP and Shepard Presentations, LLC
A Customer
Service Culture
A Customer
Loyalty Mindset